Our product is very unique and we thus have clients from all over the world. We do our best to choose the most efficient couriers (we never use budget shippers that are unreliable) and we even cover customs if the destination country allows it. We do all we can to make our international clients’ experience as seamless as possible. Most of our products are shipped from our main US warehouse. We ship within 24 hours and depending on your shipping choice you should receive your set within 10 business days.
2. Do you accept returns?
Yes! We offer a 30-day policy. Simply contact our customer support team and you will be in good hands.
3. Will I pay customs?
We do all we can to clear customs before our work is shipped. Many countries allow us to pre-pay customs and we always do. That being said, there are times when customers may be charged customs, but this is very rare.
4. Are the gemstones authentic?
Yes. We take great care to source the finest natural materials.
5. Will my Tasbih Break?
Our top priority is durability. We want your set to last a lifetime. It is with this vision that we source the most durable material, choose our designs, and most importantly select our string. After years of experimentation and research, we have honed in the strongest strings available in the world market. We use highly abrasive resistant strings to last you a lifetime
We are so confident that we offer a lifetime guarantee.
6. Are payments on your website secure?
Yes. We take the utmost care to secure our e-commerce platform with highly secure payment gateways and SSL-protected transactions.
7. What is covered in the lifetime guarantee?
Everything in life is temporary; it's just that some things are made to last longer than others. Even mountains wear away, eventually. Our warranty does not cover rough handling. Our beads are designed for devotion, not dramatic action stunts. We guarantee that you will own a functional set for the rest of your life. This comes down to the main string and the main beads. Our warranty does not cover the tassels, the counter beads, the abacus counter, or any other accessories.
8. Can I pay cash on delivery?
Unfortunately, we only accept online payments. Rest assured that your satisfaction is guaranteed with our 30-day return policy.
9. Will my shipment be delayed?
We take great care to choose the most efficient couriers. We take our post-purchase service very seriously and do all we can to ensure a hassle-free experience.
10. Where are you based?
Our headquarters is in Allentown PA, USA. We also operate a fulfillment center in the Middle East. Our shipments are always shipped express and are all ensured.
11. What makes these Tasbih special?
1. Premium Natural Gemstones
2. Natural Exotic Woods
3. Specialty Thread - Durable
4. Inspirational Designs
6. Guaranteed for life - Unmatched Quality
7. Ready to be gifted - Premium Packaging
12. When will my Tasbih arrive?
Shipments are fulfilled within 24 hours of your order and take approximately 7-10 business days to arrive.
13. Why do your Tasbih sell out so quickly?
Our craft is a very time-intensive one. It takes many days of diligent work to craft a quality Tasbih. This means that by definition all of our work is 'limited edition'. Some of our sets sell out within days of release, and although we do our best to meet this demand, the nature of our craft must be respected.
14. Do you have a physical store?
Currently, we only operate online at basmalabeads.com
Stay tuned for exciting announcements in this regard soon!
Our Tasbihs take hours of focused work, and we don't take any chances with unreliable shipping methods.
Shipping usually takes about 7 business days worldwide (note that if the product is marked as a pre-order that it may take a few weeks to prepare).
We'll cover all shipping costs for orders above $150.
Unlike many stores that offer free shipping, but ship through unreliable local post services, we only ship express.
We also pre-pay customs for all countries that let us do so.
"Thank you for this beautiful Tasbeeh. May Allah SWT give us strength to keep remembering Him and ease our spiritual journey." -Ali
"Amazing, my son loves them very much." -Abdul Kareem
"This is the most adorable misbah I have ever seen! It is the perfect size for my daughter and the stones are so smooth and exquisite! Beautiful product, would highly recommend! (I actually admit I sometimes use it more than she does haha)" -Kyra
I love the color and design. Its for my little daughter’s Quran finishing gift. She loved her very own first tasbeeh to keep her on the Zikr track, Inshallah!
For the best Misbaha, it has to be Basmala
Wonderful, beautiful gifts and took it to umrah as well. Great size for travelling.
For the best misbaha, it’s got to be Basmala
Beautifully crafted misbahas with great options and variety as well as pricing for all natural stones. I have purchased e as versa as gifts and absolutely adore them.
These are beautiful, comfortable to use, and inshaAllah will last through the years. My husband loves his gift. He was going through one tasbeeh/month; they kept breaking. This one is gentle on his fingers yet sturdy enough to withstand daily use. May Allah make every purchase a sadaqah-jariyah for those buying these beautiful items and for the team that is producing/distributing them. Ameen
This is by far the best money I ever spent! Well made and will definitely be purchasing more and highly recommend