At Basmala Beads, our promise is timeless.
Lifetime Warranty: A Promise of Durability Our misbahas are crafted to last a lifetime. And we stand by that. We offer a lifetime warranty covering the main beads and string. This is our commitment to quality. To trust.
The Coverage: What’s Included This warranty focuses on what matters most – the main beads and the string. We understand the importance of durability in your spiritual journey. That’s why, if they break under normal use, we've got you covered.
The Exclusions: What’s Not Covered Please note, the warranty does not extend to tassels, accessories, or counter beads. These elements, while important, are subject to different wear and tear.
Your Eligibility: Replacement Credit Should the main string or a bead break from normal usage, you're entitled to credit equal to your purchase amount. This credit allows you to select any product from our site of equal or lesser value as a replacement.
Product Availability: The Nature of Handcrafting Each piece at Basmala Beads is unique, handcrafted with care and precision. Due to this, we can't always guarantee the availability of the exact same product for replacements. The availability of stones, woods, and the expertise of specialized craftsmen make each piece a limited edition.
Need a Replacement? Reach Out to Us If you find yourself needing a replacement, we're here to help. Just email us at firstname.lastname@example.org. We'll guide you through the process and help you find a fitting replacement from our exquisite collection.
At Basmala Beads, your spiritual journey is important to us. Our warranty is our pledge to be a part of that journey, every step of the way.
Embrace your spiritual path with confidence. With Basmala Beads, you're not just buying a product. You're investing in a companion for life.
Got questions? Need a replacement? We're just an email away.
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