"What attracted me to this tasbih is the lifetime guarantee on the string as my issue with all previous tasbihs is they kept breaking every few months."
When people hear about our warranty they are often surprised to say the least. Some might even think it's a marketing gimmick. Well, rest assured, it is not. We are serious. We are so confident in the quality and durability of our Tasbihs that we will stand behind them, for life. Traditionally muslims considered their Islamic prayer beads very intimate companions. They were alway an important of life's most precious moments. They accompanied them in times of joy and difficulty so much so that they were seen as a symbolic representation of one's life. So, when it was time to return one's maker it was the muslim's prayer beads that were considered the most meaningful part of one's estate. Inheritors would cherish them as a deep connection back to their loved one's. Now we don't want be to morbid. God willing, you will have a long prosperous life, just rest assured that your prayer beads will be there when you need them.
What is covered?
We can't guarantee that your Tasbih will be in mint condition in the year 2120, but we will guarantee the integrity main string and the beads on it. If the main string breaks or the main beads are lost or severely damaged, to the point they are no longer functional we will replace them. Our warranty covers normal wear.
What is not covered?
Everything in life is temporary; it's just that some things are made to last longer than others. Even mountains wear away, eventually. Our warranty does not cover rough handling. Our beads are designed for devotion not dramatic action stunts. We guarantee that you will own a functional set or the rest of your life. This comes down to the main string and the main beads. Our warranty does not cover the tassels, the counter beads, the abacus counter, or any other accessories.
How we verify a claim.
Well, first of all, we are talking about prayer beads here. Folks that buy prayer beads are presumably in the top percentile of character and integrity. Plus, we consider you as family once you hold one of our precious sets. So no, we will not send a private investigator to determine the cause of breakage. We will ask you to send a photo, fill out a replacement form, and give us your word.
If you would like file a replacement claim please email us at email@example.com
"Basmala Beads are simply the best; the only brand putting this much professionalism and passion into their craft. Every single part of this piece from the carvings on the minaret down the perfectly shaped stones, makes for a very unique and special piece. I urge anyone to try any one of their pieces and see for themselves exactly what makes these so very distinctive."
"I dropped it outside and found it 5 days later. During those days it tolerated the harshness of weather. The sunlight, humidity, extreme rainy weather, and 2 days of hail! No damage at all was found... the string all was fine. I was really amazed and impressed."
"One word: SubhanAllah. This natural stone is absolutely breathtaking in person, the shapes shift as they move through your fingers. BREATHTAKING..."
"It is simple and elegant and the wood grain is of a wonderful texture - a pleasure to use."
"I'm a customer for life and I can confidently say that anyone who I have gifted these tasbihs to loved them and cherished them as well. God willing, I plan on cherishing mine forever!"
"Beautifully crafted, obviously functional, a masterpiece of functional religious art."